Delivery & Returns

Delivery Information

We want you to love your new shoes from the moment they arrive. Our delivery process is designed to be simple and reliable, ensuring your order gets to you safely and efficiently.

Order Processing
Once you place your order on glamorouslyshoes.com, our team gets to work. We carefully pick and pack your items to ensure they arrive in perfect condition. You will receive an email confirmation as soon as your order has been dispatched, letting you know it’s on its way.

Delivery Options
We offer a range of delivery options to suit your needs. During the checkout process on glamorouslyshoes.com, you will be able to select the service that works best for you. All deliveries require a signature upon arrival, unless you are notified otherwise by the courier.

Delivery Area
We currently offer delivery to addresses across the country. Unfortunately, we are unable to deliver to PO Boxes or parcel lockers at this stage, as a physical address is required for all shipments.

Tracking Your Order
After your order has been dispatched from our warehouse, you will receive a shipping confirmation email containing a tracking number. You can use this number to follow your parcel’s journey by visiting the courier’s website or by checking your order status on glamorouslyshoes.com.

Returns & Exchanges

Your satisfaction is our priority. If for any reason you are not completely happy with your purchase, we offer a simple returns and exchange policy.

Change of Mind Returns
If you change your mind about a style or size, we are happy to offer a refund or exchange. Items must be returned within 30 days of the purchase date. To be eligible for a return, items must be unworn, in their original condition, and in the original shoebox (as this is considered part of the product’s packaging).

Faulty or Damaged Items
We take great care in quality-checking all our products. However, if you believe you have received a faulty or damaged item, please contact us through the form on glamorouslyshoes.com immediately. Please include your order number and a description of the fault, along with photos, so we can assess the issue and find the best solution for you.

How to Make a Return
To initiate a return or exchange, please visit our returns portal on glamorouslyshoes.com. You will need your order number and the email address used to place the order.

When sending a return, we recommend using a tracked shipping service, as we cannot be held responsible for items lost or damaged during their journey back to us. Please ensure the items are securely packaged.

Once your return is received and inspected at our warehouse, we will send you an email to notify you of the outcome. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Please Note
For any questions regarding your delivery or a potential return, all the information you need can be found on glamorouslyshoes.com. We are here to help make your experience with us a great one.